A Legal Disclaimer
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Southlake Mobility & Rehab ("we," "our," or "us") is committed to protecting your privacy and maintaining the confidentiality of your personal and health-related information. This Privacy Policy explains how we collect, use, and protect your information when you engage with our services, including Fascial Stretch Therapy, Corrective Exercise, and other advanced stretch modalities.

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1. Information We Collect

- Personal Information: Full name, date of birth, address, phone number, email address, emergency contact.

- Health and Medical Information: Relevant medical history, injuries, medications, or physical limitations necessary for safe and effective treatment.

- Payment Information: Payment card details, billing address (Note: we do not store full credit card information).

- Appointment History: Session dates, services provided, and practitioner notes.
 

2. How We Use Your Information

- To schedule and manage appointments

- To provide personalized and effective treatment

- To ensure your safety and meet professional standards of care

- For billing and payment processing

- To communicate with you about your sessions, updates, or special offers (you may opt out of marketing communication at any time)
 

3. How We Protect Your Information

We take appropriate technical and organizational measures to safeguard your data, including:

- Secure, encrypted systems for storing client records

- Limited access to information by authorized personnel only

- Confidentiality agreements for all employees and practitioners
 

4. Disclosure of Information

We will never sell or rent your personal information. We may share your information only under the following circumstances:

- With your written consent

- When legally required (e.g., court order, subpoena)

- To protect the safety, rights, or property of clients or the public

- With health professionals in emergency situations or if medically necessary
 

5. Client Rights

As a client, you have the right to:

- Access and review your personal information

- Request corrections to inaccurate or incomplete information

- Withdraw consent for communications or data use (unless required for service delivery)
 

6. Third-Party Services

If we use third-party scheduling, payment, or messaging services, your data may be subject to their privacy policies. We make every effort to work only with secure and reputable providers.
 

7. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in practice, law, or technology. Updates will be posted in our office and/or on our website. Continued use of our services after changes are made constitutes acceptance of the new policy.
 

8. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact:
 

Southlake Mobility & Rehab

2750 E Southlake Blvd, STE 180

Southlake, TX 76092

info.southlakemobilityrehab@gmail.com

940-400-5430